So someone hit me yesterday on the highway, totalled my car and injured me pretty badly. Since I was hurt the officers rushed me into an ambulance before I could exchange information. one of the officers told me that he could provide me with the other drivers information after I got care and he gave me his card to call him, it has the case no. as well. Now today I call, they’re telling me that they cannot give that information out until the crash report is done and that they’re waiting on a signature. So I’m stumped, but like ok, I’ll just keep checking and then I’ll file. AND THEN as soon as I get off the phone I got a call from *my* insurance. The driver that hit me, somehow has my insurance and information and he filed a claim against my insurance. Basically saying my story exactly, trying to claim I hit him. What can I do from this point? I could try to hire an attorney, but without having his information I’m stressing that I’m going to get screwed. 😭

Last night I received a cancellation notice from progressive for “debris and hazards needing removal” and they said I needed a complete roof replacement. My roof is 13 years old but is in really good condition. No branches or leaves on it. No missing shingles. No hail damage or peeling. They didn’t even give me a chance to rectify the situation before sending me a refund check. The inspection report is bogus. The guy took the pics from the ground. I’m shopping around now but scared to get another denial by another inspector. I have high credit and pay everything on time. I have only ever had one claim and it was in 2024 and the adjuster said there was minor wind damage and we just needed to replace a few shingles which we did.

I have had a commercial policy with the same carrier for 13 years under my ownership, but as far as I know my parents and grandparents have used the same carrier since the 1970s. Does this matter? Is a claim a claim and you get dropped or treated the same as anyone else that just signed on with them last year? I called my carrier and wanted to talk to my underwriter to verify my agent is actually trying to implement the changes i have asked for. In the past my last broker lied to me about putting in for higher fire coverage, and how I caught them was by calling my underwriter. This time when I called I got someone in member services but she wouldn't transfer me and was super passive aggressive, laughed at me etc. I want to actually use a company that's not hostile to me trying to verify if my agent is actually doing what they say. Long story short after what I believe is 49 years with one company I want to know if it's worth staying or if it matters?

I had to get a new car unexpectedly in April. My AAA car insurance period was Feb-Aug. Called them on April 7 to let them know I got a new car and the premium was crazy, but you can't drive without insurance so I kept it. Shopped around and got a new policy for much cheaper starting May 1. Called and cancelled AAA and the agent said I might get billed a cancellation fee. NBD I thought. Nope. My pro-rated term premium was $840. My payment due after cancelling was $310! The math ain't mathing. $840 for coverage from April to August comes out to $168/ month. I wasn't even covered by the new rate for a full month. I've already called and the agent just said its a combination of things like the short rate and cancellation fee, but she can't give me an itemized breakdown of charges. Anyone got any advice? Is there a way to get out of paying this or at least getting them to come down?

I have a long winded question. I want to preface this by saying I am not into fraud. I am a public employee and can’t have any issues related to that. 3 years ago we had a bad hail storm in the Chicago area. We have a close friend who is an adjuster for a roofing company. We coach our kids together and he tells me “hey do you want a new roof?” He tells me everyone is getting approved after the bad hail storm. I have zero experience with this so I said “of course.” I figured that’s why I pay insurance and this guy said it so non-chalantly so I agreed to it. He comes over, looks at the roof and submits a claim. A week or two later he tells me that our insurance denied a new roof and only said they would cover $1,000 in repairs. In my mind it’s a win since we get repairs done. Fast forward a year later and we have another hail storm. Our friend says to me “this time you will definitely get a new roof.” Again, we have no idea this is an issue. He looks at our roof and submits a claim. A week later we get a call from our agent and they tell us they are likely going to drop us. This is where my wife and I panic and wonder “what the hell is going on?” We get the insurance to stop the claim and somehow they do stop it and we don’t get dropped and don’t get the repairs done. So far no issues but still we are very worried about it. Since then we have had a few roofing companies out and the prices are crazy. Like 12k just to repair and 25k to replace the whole roof. My question is this: Would you recommend that we replace the roof on our dime? We have the money to do it. This is what I’m leaning towards but what happens if we have a really bad storm with significant damage? Does State Farm drop us but still have to pay for the damages or replacement? I don’t want to replace the roof, have significant damage, and then State Farm says nope you’re dropped and we aren’t paying? OR, should I switch insurance companies before any work and then replace my roof anyway to lower the premium cost with a new insurance company? Insurance prices are ridiculous right now but state farm is still lower than any other insurance company I have had quotes from. Thank you for any advice you can provide. Edit: I agree with all the comments that the guy screwed me. I am aware that the claims follow me. I need to find an honest person who can tell me if I really need a roof replacement. If not, I’m willing to ride it out until I do actually need a replacement. The thought of doing it now came because in 5 years we will have 2 in college and one in high school. We figured we would take the expense now rather than in a few years when money is a bit tighter. Still unsure of what we will do. I don’t think I need a new roof immediately but I know it will be in the next 5-10 years.

Hi there. Last year in April 2024 I bought small business insurance through Chubb because a client job required it. I paid the annual amount in full at the start. When the year was up in 2025, I didn't renew. They sent multiple bills and I didn't respond because my client was vacillating about continuing the project and I didn't want to spend the money if I didn't need to. Then they sent a notice saying that the policy was canceled, which I expected given I had not paid. But they kept sending bills and emails and it was annoying so eventually I replied that I was not intending to renew, I understood the policy had expired, and if I decided to re-insure, I would be in touch. All of a sudden they came back with a new amount for "earned premium" from the time the policy was canceled for non payment until the time I told them I wasn't planning to renew. Is this standard and normal? To be clear, I paid the full annual amount up front, and just didn't renew the policy by paying for a second year. Their explanation: We apologize for any confusion. There appears to have been a ceding issue on the non-payment cancellation. Therefore, the cancellation effective date is 6/4/2025. The earned premium is the premium amount from the coverage effect date of 4/2/2025 to the cancellation date since the policy cancelled due to non-payment. Can someone advise if this is normal? It's not a huge amount and I can suck it up, but it feels crooked to me because I presume if I had tried to make a claim after the first year was up without having paid, they would not have covered me.

Normally don't rant except to the company themselves and my circle, but this deserves public comment. We've had insurance for our dog since she was 8 weeks old with Healthy Paws, and she's now 9. Monthly rates have steadily increased and most recent was $86.06. **JUST RECEIVED NOTICE OF INCREASE TO $372.77 PER MONTH!!** Mind you, this is a healthy dog. In 9 years I think we had one small claim. Buyer beware.

I’m 20 Male, In California, 2 years driving record with a Clean history. I’m buying a New Ford Maverick 2025 XLT and looking for insurance but I keep getting quoted around $2300 total for ONLY 6 months. This seems insane I know my age and new car and more plays a role, but even then it seems absurd how much it is for just 6 months not even an annual term. Is there anything I can do, or people that might offer me better prices or discounts. I’ve tried most companies and feel as if I won’t get anything better then $2,100 from Progressive.

So I've had my own insurance (Medicaid, Ohio) since July 2024 but doctors keep charging my parents' insurance (UMR) even though I'm not a member anymore. I should have been calling and having them reprocess all the claims as they came in. But instead, my parents, who recieve the Explanation of Benefits letters, let them stack up and handed me a grocery bag of over 50 of them today. I have no idea what I owe, how to find out, who to call, etc. and they dont care. If what the letters explain is truly what's in the bills (that I don't have), I suddenly owe over $20k in medical bills which I literally live paycheck to paycheck so I don't know what to do about. What in the world do I do?

I have recently had a 117% premium increase from Embrace. One of their justifications was the state I lived in, CA. I’m curious what other states have had such egregious increases ( regardless of company).