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Recent Reviews
State Farm - State Farm may drop our insurance. Help.
I have a long winded question. I want to preface this by saying I am not into fraud. I am a public employee and can’t have any issues related to that.
3 years ago we had a bad hail storm in the Chicago area. We have a close friend who is an adjuster for a roofing company. We coach our kids together and he tells me “hey do you want a new roof?” He tells me everyone is getting approved after the bad hail storm. I have zero experience with this so I said “of course.” I figured that’s why I pay insurance and this guy said it so non-chalantly so I agreed to it. He comes over, looks at the roof and submits a claim.
A week or two later he tells me that our insurance denied a new roof and only said they would cover $1,000 in repairs. In my mind it’s a win since we get repairs done.
Fast forward a year later and we have another hail storm. Our friend says to me “this time you will definitely get a new roof.” Again, we have no idea this is an issue. He looks at our roof and submits a claim. A week later we get a call from our agent and they tell us they are likely going to drop us. This is where my wife and I panic and wonder “what the hell is going on?” We get the insurance to stop the claim and somehow they do stop it and we don’t get dropped and don’t get the repairs done. So far no issues but still we are very worried about it.
Since then we have had a few roofing companies out and the prices are crazy. Like 12k just to repair and 25k to replace the whole roof.
My question is this: Would you recommend that we replace the roof on our dime? We have the money to do it. This is what I’m leaning towards but what happens if we have a really bad storm with significant damage? Does State Farm drop us but still have to pay for the damages or replacement? I don’t want to replace the roof, have significant damage, and then State Farm says nope you’re dropped and we aren’t paying?
OR, should I switch insurance companies before any work and then replace my roof anyway to lower the premium cost with a new insurance company?
Insurance prices are ridiculous right now but state farm is still lower than any other insurance company I have had quotes from.
Thank you for any advice you can provide.
Edit: I agree with all the comments that the guy screwed me. I am aware that the claims follow me. I need to find an honest person who can tell me if I really need a roof replacement. If not, I’m willing to ride it out until I do actually need a replacement. The thought of doing it now came because in 5 years we will have 2 in college and one in high school. We figured we would take the expense now rather than in a few years when money is a bit tighter. Still unsure of what we will do. I don’t think I need a new roof immediately but I know it will be in the next 5-10 years.
UMR - My Parents Kept Dozens of EOB Letters from Me - What Now?
So I've had my own insurance (Medicaid, Ohio) since July 2024 but doctors keep charging my parents' insurance (UMR) even though I'm not a member anymore. I should have been calling and having them reprocess all the claims as they came in. But instead, my parents, who recieve the Explanation of Benefits letters, let them stack up and handed me a grocery bag of over 50 of them today. I have no idea what I owe, how to find out, who to call, etc. and they dont care. If what the letters explain is truly what's in the bills (that I don't have), I suddenly owe over $20k in medical bills which I literally live paycheck to paycheck so I don't know what to do about. What in the world do I do?
Progressive - Credit Dispute with Progressive Insurance
I was with progressive and I stopped being with them after an accident happened that I was put at fault, even though I wasn’t. Due to my lack of knowledge of how to even report an accident. After I paid my final bill from progressive they issued me another fee and so I didn’t pay it and now it’s affecting my credit which I want to get the claim off, but I don’t know how to explain that I was charge additionally for something that I honestly don’t know what the fee is for.
Progressive - Progressive cancellation notice
Last night I received a cancellation notice from progressive for “debris and hazards needing removal” and they said I needed a complete roof replacement. My roof is 13 years old but is in really good condition. No branches or leaves on it. No missing shingles. No hail damage or peeling. They didn’t even give me a chance to rectify the situation before sending me a refund check. The inspection report is bogus. The guy took the pics from the ground. I’m shopping around now but scared to get another denial by another inspector. I have high credit and pay everything on time. I have only ever had one claim and it was in 2024 and the adjuster said there was minor wind damage and we just needed to replace a few shingles which we did.
Progressive - Home Insurance Claim-Contractor ghosting
Context: Hail Storm on May 3 2024 and it damaged my roof, siding, and gutters. Filed claim with my insurance company Progressive. Progressive approved full roof repair, replacement of gutters, but only approved replacement of siding on 1 side of my house. On the siding my home policy didn’t offer matching so Progressive is only paying to replace 1 side and says to patch damage siding on other sides of my house with siding that will be taken down.
Signed contract with roofing company on June 7 2024 for them to do all the approved work. July 2024 the roofing company replaced my roof. Since then, they have not returned to place my gutters and do the siding. I’ve called the roofing company at least once per month to follow up and they say I’m in their Que and they’ll get to it when they get to it.
Roofing contractor says insurance companies give 2 years after claims are filed to complete work. Can someone confirm if this true/accurate? What other options do I have? Can/Should I file a complaint with BBB?
Embrace - Pet insurance that actually covers hereditary conditions?
I just dropped Embrace pet insurance. My dog has a soft palate and breathing problems which are hereditary. The woman on the phone said they do cover hereditary conditions as long as it wasn't something that was detected before the policy began or after the waiting period, because then it gets listed as a pre-existing condition, which no pet insurance covers. I'm so confused. If the condition is hereditary then of course it was detected early on. I've literally spent 10k on vet bills for my dog (who's only 10 months old) and I've never been reimbursed fot a single thing because everything she went in for is considering "pre-existing", whether its seizures, bladder issues, bowel obstruction, or anything related to breathing. She gets aspiration pneumonia like every 2 months because she throws up and then it goes back into her lungs and then I have to pay for x-rays and give her antibiotics. The waiting period for it to not be considered pre-existing is 180 days. That's just not possible in her case. Literally the only way I'd ever be reimbursed for anything is if she broke a leg or something. Is there any pet insurance that will cover hereditary health issues without listing them as pre-existing? Do I just go to a different vet and not give her insurance info from her previous vet or what? Her vet bills are becoming unaffordable at this point. Just at a loss of what to do. Anyone who can give me advice would be greatly appreciated. Thank you.
biBERK - Biberk workers comp. Increased premium after policy was cancelled.
Hi everyone,
I wanted to share my experience with biBERK workers' comp insurance and get some advice or feedback from others who may have dealt with something similar.
I had a workers' comp policy with biBERK that was fully paid and I canceled a few days before the expiration date. A few weeks after cancellation, I received an audit request. I didn’t fill out the forms right away, and shortly after, I got an email saying I owed around $500 as an estimated audit charge since the forms hadn’t been submitted.
I called biBERK to ask about it, and the agent told me that if I filled out the audit forms, they’d be able to issue a proper audit and adjust the premium based on actual payroll. I submitted the audit form the next day.
To my surprise, after submitting the audit, the amount due increased to $1,300.
I called again and was told I could submit a formal dispute, which I did. I explained that:
I’m a small business with only one employee on payroll.
The policy was canceled early, before the full term.
No claims were ever filed.
I submitted the audit forms in good faith expecting a fair adjustment—not a higher charge.
Today I received the outcome of the dispute, and they only reduced the bill by $77—so I still owe $1,223.
I’m feeling frustrated and a bit taken advantage of, especially since the audit estimate was originally much lower and I submitted accurate data as requested.
Has anyone dealt with something like this before? Is there any recourse or further steps I can take? I appreciate any advice or insight.
State Farm - Is this normal?
State Farm raised my insurance from $180 a month to $340 over the span of 6 months. Very little and random explanations. My car is 10 years old, it’s insane. P.s. anyone know of good and not stupid expensive insurance in Los Angeles?
Progressive - confused with 'initial estimate' and how it works
so long story short, i was side swiped the lady who hit me admitted it was her fault.
i filed a claim with her insurance and they called me and sent me a link to an app to submit photos of the damage. the damage is scratches and dents on whole passenger side of my truck, along with damages on the wheel.
i get a call the next day stating they went over the 'initial estimate' value at $330.87 lol, i took it a body shop to get an estimate for all damages and i got a quote for $9,800..
a little confused how the initial estimate works, i called my adjuster but they do such a poor job explaining it to me as you can sense english is not their first language and when i ask what that means they just repeat and read the statement to me.
its the first time i have ever been in this kind of situation, can anyone help me? i have been stressing, but was blown away when they quoted me for $330 to repaint, and do body work and buy a new wheel on $80,000 truck.
Embrace Pet Insurance - Embrace - SCAMMERS
I have been paying for Embrace Pet Insurance for nearly a year. I submitted a claim recently and apparently I was supposed to get my dogs an exam BEFORE the policy began. The dogs had an exam 16 days after the policy began. Now they are refusing to pay claims despite the fact that they happily took my money for the last year.
These people are scammers. Beware!
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